考研英语作文:应用文之投诉信写作要点及万能

  在考研英语中,作文占分值还是蛮大的,写好英语作文显得尤为重要,为了方便考生复习这部分内容,考研英语一对一辅导小编整理了考研英语作文:应用文之投诉信写作要点及万能模板相关内容如下,一起来学习下:
考研一对一辅导
  投诉信正文框架要求:首段表明身份及不满,次段突出主题句以及投诉点(产品、服务、环境等)或者之前投诉无果,或者要求尽快解决等;尾段强调要求,付诸期望。
  投诉信常用核心词
  complainv.抱怨;投诉;complaintn.投诉;抱怨;accommodationn.食宿;take legal action采取法律措施;deliveryn.配送;货运;refund one’s postage退还某人的邮票;suffer a great loss遭受巨大损失;put up with忍受,容忍;satisfying answer令人满意的答复投诉信万能句型I am writing to inquire your prompt solution to...
  我写信的目的是希望你们能及时处理...
  I am writingto make /register a complaint about...
  我写此信是为了投诉...
  I’m pleased with ... but there is one“fly in the ointment”...
  我对...感到非常满意,不过美中不足的是...
  I would be most grateful and relieved if you could put this matter right immediately.
  如果你们能及时更正这个问题,本人你不胜欣慰。
  I do hope that someone will take firm measures to address this matter.
  我真的希望有人能采取果断措施处理这个问题。
  投诉信万能模板
  Dear ______,
  I am ______(自我介绍). I feel bad to trouble you but I am afraid that I have to make a complaint about.
  The reason for my dissatisfaction is ______(总体诉求). In the first place, ______(第一个方面投诉点). In addition, ______(第二个方面投诉点). Under these circumstances, I find it ______(感觉)to______(这些不足点给你带来的后果及影响).
  I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). Thank you for your consideration and I will be looking forward to your reply.
  Yours sincerely,
 

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